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Common questions
Answers to the things people usually ask before they get in touch.
Can I migrate from Xero or MYOB?
Yes — the data-migration wizard at Settings → Data migration walks you through importing your opening balances, contacts, and outstanding invoices/bills from a CSV export. Takes about 10 minutes if you have the exports ready.
Is my data backed up? Where is it hosted?
Yes — daily encrypted backups to a separate location. Your accounting data lives on Australian-friendly infrastructure (we’re a Brisbane-built product). You can also export everything as a ZIP at any time from Settings → Company → Danger zone — CSV per table plus every uploaded PDF.